PRIVACY POLICY

Welcome to ARA SPA Massage & Facial, operated by Tati SPA LLC.

We respect your privacy and are committed to protecting the personal information you provide through our website, booking systems, memberships, forms, communications, and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, purchase services or memberships, complete forms or waivers, or communicate with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:

Full name

Email address

Phone number

Billing information

Appointment details

Membership information

Emergency contact information

Wellness and service-related information voluntarily provided through intake forms, waivers, or consultations

Communication preferences

We may also automatically collect limited technical information through cookies and analytics tools, including:

IP address

Browser type

Device information

Website usage activity

2. Booking, Payments & Third-Party Platforms
ARA SPA Massage & Facial, operated by Tati SPA LLC, uses trusted third-party platforms to manage certain business operations and customer services.

Wix

Our website is hosted on Wix.com Ltd. (“Wix”). Wix may collect certain technical and website usage information through cookies, analytics tools, embedded forms, and website functionality features in accordance with Wix’s own privacy practices.

Square

Appointments, online booking, payment processing, invoices, memberships, gift cards, customer communications, and certain client information are processed through Square, Inc. (“Square”).
When you schedule an appointment, submit payment information, purchase services or memberships, or communicate through our booking system, your information may be securely collected and processed by Square in accordance with Square’s privacy, security, and compliance standards.

ARA SPA Massage & Facial does not store complete credit card or payment card information on our own servers.

For more information regarding Square’s privacy practices, please visit:
https://squareup.com/us/en/legal/general/privacy
By using our website, booking platform, or services, you acknowledge that certain information may be processed through these third-party providers as necessary for normal business operations.

3. How We Use Your Information
We may use your information to:

Schedule and manage appointments

Process payments and memberships

Provide spa and wellness services

Send appointment confirmations and reminders

Respond to inquiries and customer support requests

Improve our services and website experience

Maintain internal records

Send promotional communications, special offers, or updates

Comply with legal or regulatory obligations

4. Wellness Information
Clients may voluntarily provide wellness-related information through intake forms, waivers, or consultations to help us provide safe and appropriate services.

Information collected is used solely for operational, safety, and service-related purposes.
ARA SPA Massage & Facial provides wellness and aesthetic services only and does not provide medical diagnosis, medical treatment, or healthcare services.

5. SMS, Email & Marketing Communications

By providing your phone number or email address, you consent to receive:

Appointment confirmations

Appointment reminders

Service-related communications

Promotional offers and spa updates

Message and data rates may apply.
You may opt out of marketing communications at any time by:

Clicking “unsubscribe” in marketing emails

Replying “STOP” to SMS communications

Contacting us directly

6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers strictly for business operations, including:

Payment processing providers

Booking and scheduling platforms

Website hosting providers

Marketing and communication platforms

Legal or regulatory authorities if required by law

These providers are independently responsible for safeguarding personal information under their respective privacy and security obligations.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to help protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies & Analytics
Our website may use cookies and similar technologies to:

Improve website functionality

Analyze traffic and usage patterns

Enhance user experience

Support advertising and marketing efforts

You may adjust your browser settings to refuse cookies; however, certain website features may not function properly.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of certain information

Opt out of marketing communications

To submit a privacy-related request, please contact us using the information below.

10. Minors

Our website and services are not intended for individuals under the age of 18 without parental or legal guardian consent.

11. External Links

Our website or social media pages may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates become effective immediately upon posting to this page.

We encourage users to review this Privacy Policy periodically.

13. Contact Information

ARA SPA Massage & Facial
Operated by Tati SPA LLC
3200 NE 2nd Ave #3204
Miami, FL 33137
Phone: (305) 306-2147
Email: info@araspafacialmassage.com
Instagram: @ARAMASSAGEANDFACIAL
Website: ARA SPA Massage & Facial